Wholesale FAQ

How do I signup for a wholesale account?

How do I know if my wholesale account is approved?

  • Accounts are automatically approved, if you're unsure, try using the code provided, ensuring you are logged in with the email you used at signup.

What is the pricing associated with wholesale status?

  • Wholesale status will result in $10 being deducted from the price of every apparel item that is not currently on sale

The $10 isn't coming off at checkout, what do i do?

  • Enter the code WHOLESALE in the discount code box, if it does not apply, logout, log back in and try one more time. It usually works then ;) If that still doesn't work, make sure you're logged in using the email you signed up for wholesale with and try again.

If i have an existing account that isn't wholesale, how do I receive wholesale status?

  • Send over your email associated with your account and a copy of your TAX ID to support@merchgirls.us and we will be happy to give you wholesale status

Do you have requirements of your wholesale customers?

  • Not many but we do have some. While we are happy to help, we do ask that our wholesale customers be fairly self sufficient business owners and do their due diligence using the resources provided before reaching out with questions. This is due to us having limited staffing and our main concentration being on order fulfillment. Having to stop and answer questions that we have already answered tends to take away from that. We also require that wholesale customers be in the FB group so that they can keep up with the most up to date information. 

Can I add notes to make changes to items i've ordered?

  • We do not honor notes or emails regarding changes unless they have been approved by an admin; in which case we will add the note to your order ourselves

Can I combine my orders?

  • Unfortunately that is not something we offer as it leaves lots of rooms for mistakes to occur

Can I cancel my order?

  • We do not offer cancellations as we order blanks for orders daily

Can I add to my order?

  • Unfortunately that is not something we offer as it leaves lot of rooms for mistakes to occur and we order blanks daily

I like this item but can I get it like this instead?

  • We put lots of time and effort into choosing what we would like to offer our customers. If it isn't listed how you like, you'll need to search and see if that is something we offer or you may have to look for another vendor to provide that item. This includes but is not limited to sizing as well.